Privacy Policy, Terms & Conditions

Privacy and Data Protection Notice

The Association Of Insurance Surveyors Ltd (AIS) is a body of individual risk control and reduction experts working in the insurance market throughout the UK and abroad. Through its collective expertise and influence, it aims to seek continuous improvement in all aspects of protection of persons and property against insurable risks. The main way this is done is through the collection, collation and dissemination of information to its members on products and services and developments affecting best practice in the field of risk surveying and consultancy.

AIS is committed to protecting and respecting your privacy, and aims to be clear and open about how your data is used.

Please note that we reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both our users and ourselves. All our information collection processes conform to latest Data Protection legislation and our commitment of confidentiality.

Your data

What information we may collect

Personal information provided at the time of registering as an AIS member or Safe List Licence Holder and when registering to attend an event i.e.

  • name
  • e- mail address
  • postal address
  • telephone number
  • company of employment
  • job title

We may also request other information when needed to provide a service you have requested.

  • Material that you post or contribute to our site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site, including which pages you visit and what you do via our website hosting statistics package.

We do not currently use Google Analytics.

How we use your Data

Information collected from the registration is only used to help the AIS Board of Directors to provide the benefits and services offered by the Association to its membership.

We processes your data when it is in our Legitimate Interests to do this and when these interests do not override your rights. Those legitimate interests include the membership benefits listed on our website and emailing you details of events, membership, services, newsletters, bulletins and details of other activities and products of other carefully selected organisations which we think will be of interest to you.

We will also email you to remind you of the date your membership is due.

If you have any queries or wish to not receive any news from AiS, please contact

Information received via web cookies, is used to enhance your experience of the site, fault resolution and for logged-in members to ensure access to entitled resources (see cookies note).

Your consent to use your data for such contact is valid for 24 months. After this time, if your membership expires, we will erase your data from the AiS records and you will need to register again via the website if you wish to rejoin AiS.

All personal data is held within an IT secure environment.

Declining to give consent will not affect your membership but you will no longer receive direct communication from AIS or from our partners with the exception of automated email membership renewal reminders.

Sharing Personal Information

Data will be controlled by the AiS Board of Directors.

To provide the benefits of AiS membership we share your data with Western Business Publishing, The Fire Protection Association, Master Locksmiths Association and The Loss Prevention Certification Board (LPCB) whom we keep updated with Members names and addresses to enable them to issue the Fire & Security Matters Magazine, Fire Risk Management Journal, MLA Directory of Approved Locksmiths and the Red Book Live respectively.

We occasionally use the services of third party companies for distributing electronic mail and processing event registration. We only provide those companies the information required to provide the service.

We do not share, sell or rent your personal data to third parties for marketing purposes without your consent. Members have the right to view all personal data held and can at any time cancel consent to use that personal data.

Your choices

You should find it easy to access and amend the personal information that we hold on you, or request that we stop contacting you. It’s your data and we want to make sure you feel in control of it.

Within your online account with us, you can amend your personal details and email contact preferences at any time. Simply sign in on the web site and access your account by inputting you username and password

Or, if you prefer, you can contact us by emailing, or writing using our contact details at

Cookies and how we use them

What is a cookie?

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. They are likened to door keys – cookies unlock a computer’s memory and allow a website to recognise users when they return to that particular site. They have limited functionality and cannot browse or scan your computer or dig for information. Users always have the option of accepting or denying cookies.

Which cookies we use

Our website uses cookies.  A cookie is a harmless small file of letters and numbers that we put on your computer if you agree.  Cookies cannot carry viruses or install anything harmful on your computer. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

The cookies we use are predominantly ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

If you have any questions regarding cookies please contact


All rights reserved. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means including but not restricted to, electronic, mechanical, printed or recorded without the express prior permission of the copyright owner.

External website links

Links to external websites are deemed to be editorially relevant to the content/page they are linking from to provide further relevant information about an event or activity.

The Association of Insurance Surveyors is not responsible for the content of external websites accessed via links from its own website and you are advised to comply with any copyright restrictions applicable to material downloaded from websites accessed via links from this site.

The inclusion of a link to a third party website from the Association of Insurance Surveyors website is not endorsement and does not imply reliability.

The Association of Insurance Surveyors tries to maintain up-to-date links to other relevant websites but is not responsible for the accuracy of these links which may change without our knowledge. If you find errors in any link on this website please contact us.

We are usually happy for other organisations to create links to our website. However, please bear in mind that we do not typically offer reciprocal linking with this site. We regret that we are unable to grant permission for linking with any site that contains content that does not comply with the Association of Insurance Surveyors’ standards.

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